eBay Suspended My Account

Post by Jo » June 12th, 2006, 3:50 pm

eBay UK is absolutely useless I have just set up an account on there selling baby products have lots of positive feedback from members that are very happy not one single neutral or negative. its almost 4 weeks till the day since i have been a member there, and yesterday when i tried logging on i got a message saying Not a registered user. i was like what on earth are they talking about then on the same page i saw make a one time payment to pay your full account balance. so like a fool i saw that and paid them thinking that was what the problem was after i sent them the payment via pay pal i logged back on and it was still the same thing, Not a registered user so i went and checked my e mail again and now what do i have an e mail from them saying

We regret to inform you that your eBay account has been suspended due
to the violation of our site policy below:

Previously suspended user - Account belonging to a previously suspended
user.

Our records indicate that your account is associated with the following
Previously Suspended account(s):

XXXXXXXXX

I was like what on earth are they talking about i have never used eBay before in my life, so then i carried on reading down the page and what have they done? They have ended every single one of my listings that took hours and hours of work to write out and post. After that then i got another e mail from them saying they have now removed all feedback i have left for other members

So of course i sent them an e mail and 2 days later i still have no fucking reply i had stuff listed for 10 days on there and today it was the last day i had 40 watchers on some of my products and they have ended every single one of them. This company is so fucking useless just completely closed my account for no reason and have made a big fucking error and in the mean time i am losing money. and guess what i really don’t no what else to do, they have closed the account and i have had people send me postal orders for products they have purchased from me and they haven’t given their address so i have no idea where to send it and i cannot contact the buyers to get there address.

MidoriMeadows · Post by **MidoriMeadows** » June 13th, 2006, 9:40 pm

Sorry this has happened to you. You should try contacting live help. I think the link is on the opening page. If you are not the original suspended user then you should find out why they have suspended their account. Hopefully dead help can do something for you. Let us know what happens.

salez4u · Post by **salez4u** » June 24th, 2006, 7:10 am

Sorry to hear how Ebay once again has messed up a seller

It sounds like Ebay's software has linked your account with an ISP address who was previously suspended.

Did you use a computer that someone else used for Ebay and was suspended?

It is common for a family member/neighbor/spouse/roomamte to screw up on Ebay ,get suspended and when you log on, Ebay links the account via the ISP Address.

You will need to appeal the suspension and prove you are not the same user.

However, if you are/were logged onto a roommate,family member's or a spouse's computer who was NARUed (No longer a Registered User) it will be difficult to prove you are not the same person.Good luck.